Delete your account

In the game

1. Open Bitcoin Miner: Valhalla.
2. Go to Settings and tap Delete account.
3. Confirm. Your account is deleted at once and the game starts over with a new settlement.

Without the game

Email contact@hashcoreai.com with the subject “Delete my account”, from the email address linked to your account, or from the game with Settings › Contact us (it adds your player ID to the email). We delete the account and confirm by email within one month.

What is deleted

• Your game progress: settlement name, rigs, boosts, tokens, runes, streak and missions.
• Your sign-in details: the email address and the Apple or Google account linked to your settlement.
• The Bitcoin addresses you entered for unlock requests.
• The notification token of your device, if you allowed notifications.

What is kept

Records of purchases and unlock decisions are kept as accounting records, anonymised: your identity is removed from them. They are kept for up to 6 years, as UK accounting and tax rules require, then deleted.

Deleting some data only

To delete only part of your data (for example the email address linked to your account) and keep playing, email contact@hashcoreai.com. Read more in the Privacy Policy.